All Systems Operational

CareCentric - Live - User Interface Operational
Login Operational
Patient Search Operational
Patient Data views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
GP Connect Operational
Personal Health Record - PHR Operational
Embedded BI dashboard reports Operational
CareCentric - Live - Data Feeds Operational
EMIS (EXA) Operational
SFTP Service Operational
TPP Operational
FHIR APIs (APIM) Operational
CareCentric - Live - Population Health Operational
Data replication Operational
CAS Workbench Operational
Reporting Operational
CareCentric - CDT (aka Test/UAT) - User Interface Operational
Login Operational
Patient Search Operational
Patient Data Views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025

No incidents reported.

Dec 10, 2025
Customer Test - APIM - Deploy APIM_6.2
Completed - The scheduled maintenance has been completed.
Dec 10, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 10:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time. This is to ensure that the Customer Test environments are on the latest version of APIM_6.2 to support the SCR to SCR functionality.

Customer Test – APIM – Deploy APIM_6.2
Release notes:
APIM deployment: GAPIM_6.2
Please be advised that downtime is expected for this maintenance tomorrow between 11:00am - 11:30am. Downtime will only impact API's in tiles which use Photia data sources. You may see errors if these are being tested at this time. Other functionality will not be affected by this deployment.
Dec 9, 16:55 GMT
Dec 9, 2025

No incidents reported.

Dec 8, 2025
Customer Test - Scheduled Release Rapport Server Hot Fix GRAPS_9.25.1031.1885 and Rapport Web Client Hot Fix GRAPW_1.25.1031.1948
Completed - The scheduled maintenance has been completed.
Dec 8, 15:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 14:00 GMT
Scheduled - We will be undergoing scheduled maintenance during this time. This is to ensure that the Customer Test environments are on the latest version of Rapport.

This change has been expedited to deploy an urgent piece of functionality. The Live instance will not be deployed with the normal testing period of 10 working days. We expect the Live deployment to be completed in January on a date TBC. Please review the release notes and complete any testing as required with this timeframe in mind.



Customer Test - Scheduled Release Rapport Server Hot Fix GRAPS_9.25.1031.1885 and Rapport Web Client Hot Fix GRAPW_1.25.1031.1948

Release notes:
Server: Release notes
Webclient: Release notes
Please be advised no downtime is expected for this maintenance window.
Dec 5, 17:16 GMT
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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