All Systems Operational

CareCentric - Live - User Interface Operational
Login Operational
Patient Search Operational
Patient Data views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
GP Connect Operational
Personal Health Record - PHR Operational
Embedded BI dashboard reports Operational
CareCentric - Live - Data Feeds Operational
EMIS (EXA) Operational
SFTP Service Operational
TPP Operational
FHIR APIs (APIM) Operational
CareCentric - Live - Population Health Operational
Data replication Operational
CAS Workbench Operational
Reporting Operational
CareCentric - CDT (aka Test/UAT) - User Interface Operational
Login Operational
Patient Search Operational
Patient Data Views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 20, 2026

No incidents reported today.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Customer Live - Rapport Web Client GRAPW_1.26.0217.2147, Rapport Server GRAPS_9.26.0218.2034
Completed - We were unable to initialise the deployment of the Rapport upgrades today due to a deployment tool issue, and has therefore been aborted. We will be liaising with our third party service provider for a resolution.

We aim to reschedule deployment of the three Rapport upgrades next Thursday 25th, subject to a resolution being put in place.

A new StatusPage entry will be raised once this resolution has been confirmed.
Jun 18, 16:08 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 14:50 BST
Scheduled - The deployment of this release is still in progress. This ticket will be updated once the deployment has been successfully completed. The previous update did not capture the overrun status.
Jun 18, 14:49 BST
Customer Live - Rapport SSO Service - Deploy GRAPSSOSVC_1.2026.317.95
Completed - We were unable to initialise the deployment of the Rapport upgrades today due to a deployment tool issue, and has therefore been aborted. We will be liaising with our third party service provider for a resolution.

We aim to reschedule deployment of the three Rapport upgrades next Thursday 25th, subject to a resolution being put in place.

A new StatusPage entry will be raised once this resolution has been confirmed.
Jun 18, 16:07 BST
In progress - We were unable to initialise the deployment of the Rapport upgrades today due to a deployment tool issue, and has therefore been aborted. We will be liaising with our third party service provider for a resolution.

We aim to reschedule deployment of the three Rapport upgrades next Thursday 25th, subject to a resolution being put in place.

A new StatusPage entry will be raised once this resolution has been confirmed.
Jun 18, 14:51 BST
Scheduled - The deployment of this release is still in progress. This ticket will be updated once the deployment has been successfully completed. The previous update did not capture the overrun status.
Jun 18, 14:49 BST
Customer Live - Rapport SSO Service - Deploy GRAPSSOSVC_1.2026.317.95
Completed - The scheduled maintenance is still in progress.
Jun 18, 15:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:24 BST
Scheduled - The deployment of this release is still in progress. This ticket will be updated once the deployment has been successfully completed. The previous update did not capture the overrun status.
Jun 18, 13:23 BST
Customer Live - Rapport Web Client GRAPW_1.26.0217.2147, Rapport Server GRAPS_9.26.0218.2034
Completed - The scheduled maintenance has been completed.
Jun 18, 14:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 13:22 BST
Scheduled - The deployment of this release is still in progress. This ticket will be updated once the deployment has been successfully completed. The previous update did not capture the overrun status.
Jun 18, 13:21 BST
Customer Live - Rapport Web Client GRAPW_1.26.0217.2147, Rapport Server GRAPS_9.26.0218.2034
Completed - The scheduled maintenance has been completed.
Jun 18, 11:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:01 BST
Scheduled - Customer Live - Rapport Web Client GRAPW_1.26.0217.2147, Rapport Server GRAPS_9.26.0218.2034

We will be undergoing scheduled maintenance during this time. This is to ensure that the Live environments are on the latest version of Web Client and Rapport Server.


Customer Live - Rapport Web Client GRAPW_1.26.0217.2147, Rapport Server GRAPS_9.26.0218.2034

Release notes:
Web Client: GRAPW_1.26.0217.2147
Rapport Server: GRAPS_9.26.0218.2034
Please be advised no downtime is expected for this maintenance window.

Apologies for the delayed StatusPage entry.
Jun 18, 09:56 BST
Customer Live - Rapport SSO Service - Deploy GRAPSSOSVC_1.2026.317.95
Completed - The scheduled maintenance has been completed.
Jun 18, 10:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 BST
Scheduled - Customer Live - Rapport SSO Service - Deploy GRAPSSOSVC_1.2026.317.95

We will be undergoing scheduled maintenance during this time. This is to ensure that the Live environments are on the latest version of Rapport SSO Service.


Customer Live - Rapport SSO Service - Deploy GRAPSSOSVC_1.2026.317.95

Release notes:
SSO Server: GRAPSSOSVC_1.2026.317.95
Please be advised no downtime is expected for this maintenance window.

Apologies for the delayed StatusPage entry.
Jun 18, 09:37 BST
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

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