All Systems Operational

CareCentric - Live - User Interface Operational
Login Operational
Patient Search Operational
Patient Data views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
GP Connect Operational
Personal Health Record - PHR Operational
Embedded BI dashboard reports Operational
CareCentric - Live - Data Feeds Operational
EMIS (EXA) Operational
SFTP Service Operational
TPP Operational
FHIR APIs (APIM) Operational
CareCentric - Live - Population Health Operational
Data replication Operational
CAS Workbench Operational
Reporting Operational
CareCentric - CDT (aka Test/UAT) - User Interface Operational
Login Operational
Patient Search Operational
Patient Data Views - Hubs and Tiles Operational
Forms Operational
CareCentric Embedded - SSO Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 3, 2026

No incidents reported today.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

LIVE - Scheduled Release Rapport Server GRAPS_9.26.0824.2128 and Web Client GRAPW_1.26.0827.2241
Completed - The scheduled maintenance has been completed.
Oct 22, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:00 BST
Scheduled - We will be undergoing scheduled maintenance during this time. This is to ensure that the Live environments are on the latest version of Rapport.


LIVE - Scheduled Release Rapport Server GRAPS_9.26.0824.2128 and Web Client GRAPW_1.26.0827.2241

Release notes:
Server: GRAPS_9.26.0824.2128
Webclient: GRAPW_1.26.0827.2241
Please be advised no downtime is expected for this maintenance window.
Oct 21, 12:35 BST
Luscii platform - PHP Vulnerability identified
Resolved - Following the update to the Luscii platform. The review of Graphnet customer facing services is complete and we can confirm that no PHP vulnerabilities were present in the CareCentric shared care record, Population Health or other end user applications.
Oct 22, 10:21 BST
Update - Luscii PHP vulnerabilities have been patched and the services are back up and running.

"Luscii is back online
The security update has been implemented on our systems, and Luscii is available again as usual. Thank you for your patience and understanding."

This incident is now marked as operational.

We are currently awaiting confirmation that no Graphnet systems use the impacted software and will resolve this incident once the review is complete.
Oct 21, 21:51 BST
Investigating - For information only, CareCentric is fully operational, however this is to make you aware of an issue at a partner organisation.

"Due to a newly disclosed PHP vulnerability, Luscii has taken its services offline as a precaution. We have no reason to believe there has been unauthorized access to systems. A security update from PHP is expected shortly. As soon as it's released, we'll apply it and bring our services back online. We'll let you know as soon as Luscii is available again."

Please see the Luscii statuspage for more information and updates: https://status.luscii.com/

Graphnet is currently assessing the situation and will take action if required, further updates will be published here.
Oct 21, 13:10 BST

Oct 21, 2026

Oct 20, 2026

No incidents reported.

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